Privacy Policy
Last updated: 21 August 2026
At Redblad (available via www.redblad.com) we attach the highest value to the protection and privacy of your personal data. This privacy policy explains which data we collect, how we use it and how we safeguard your privacy in accordance with the General Data Protection Regulation (GDPR).
1. Who are we?
Redblad is the controller responsible for the processing of your personal data via our online shop. For questions about this privacy policy you can always contact us via:
- E-mail: info@redblad.com
- Website: www.redblad.com
2. Which personal data do we collect?
When you visit our website or place an order, we may process the following data:
- Contact details: First and last name, e-mail address, telephone number.
- Delivery and billing details: Street name, house number, postcode, town/city and country.
- Payment details: Chosen payment method (iDEAL, Bancontact, Klarna, credit card, PayPal). We ourselves never store credit card numbers or sensitive bank details.
- Account and order details: Order history, shopping basket contents and communication with our customer service.
- Device and browsing data: IP address, browser type, pages visited and cookies for an optimal shopping experience.
3. What do we use your data for?
We use your personal data exclusively for the following purposes:
- Processing, packing and shipping your order.
- Sending order confirmations and Track & Trace updates by e-mail.
- Handling returns and refunds.
- Customer service and support with questions or requests.
- Legal obligations (such as tax and administration duties).
4. Sharing data with third parties
We never sell your data to third parties. We only share data with reliable partners that are necessary for carrying out our services:
- Delivery services & couriers: For delivering your parcel (PostNL, DHL, DPD).
- Payment Service Providers: For 100% secure and encrypted payment.
- IT and hosting providers: For fast and stable operation of our online shop via Shopify.
5. Security of your data
Our online shop is secured with 256-bit SSL encryption. Your personal data and payments are always sent via a secure connection.
6. Your rights (Access, correction and deletion)
You have the right to access, correct or have your personal data deleted. Simply send an e-mail to info@redblad.com and we will respond within 24 to 48 hours.
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